Yes! We offer customizable private tours. Just contact us with your preferences—sites to visit, pace, special interests—and we’ll tailor an itinerary that suits your needs
Many of our tours are available in several languages. Please check the excursion details or contact us to confirm guide availability in your preferred language.
Absolutely. All guides and drivers are licensed, experienced professionals who are vetted to ensure safety, reliability, and in-depth local knowledge.
Booking & Payment
Yes! You can explore and book excursions in advance of your cruise. Just select the port of interest and desired date.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for fast and secure checkout.
Absolutely. All guides and drivers are licensed, experienced professionals who are vetted to ensure safety, reliability, and in-depth local knowledge.
Accessibility & Age Considerations
Yes, most excursions welcome children, and some offer reduced rates. Please check the excursion description for any age restrictions or recommendations
Child safety seats are available on most private tours upon request. Please notify us at least 48 hours in advance to ensure availability.
Some are, but not all. Look for the “Accessibility” label on each tour. You can also contact us directly to confirm details or request accommodations.
Documents & Identification
Some excursions (especially those crossing borders or visiting sensitive sites) may require valid ID or passport. You’ll be informed in advance if this applies.
A digital confirmation (shown on your phone) is sufficient for most tours. Some may request printed vouchers—this will be noted in your booking confirmation.
Before the Tour
You’ll receive detailed pickup instructions via email after booking. Most tours include pickup at the port or a nearby meeting point within walking distance.
We recommend comfortable clothing and walking shoes, sunscreen, a hat, water, and your booking confirmation (digital or printed). Specific recommendations may vary by excursion.
Cancellation & Refunds
You can cancel up to 24 hours before the excursion for a full refund. Cancellations within 24 hours or no-shows are non-refundable.
During the Excursion
Most excursions are small group or private tours. We prioritize personalized experiences and avoid overcrowded buses whenever possible.
Check the “What’s Included” section of each excursion page. Some tours include lunch, while others allow free time to explore and eat at your leisure.
Need More Help?
You can reach us via email at info@mycruise-excursion.com or use the live chat on our website. We’re happy to assist you before, during, and after your cruise
